The Myth of Reporting Facilities Performance – Horizontal-integration The past 20 years have enjoyed significant research and development into the field of performance management. Kaplan and Norton’s balance scorecard, Neely and Adams’ performance prism entwined with business improvement approaches such as six sigma, lean processes, and theory of constraints drove businesses forward to popular … Continue reading The Myth of Performance Management
Category: What is FM Excellence?
BIFM IFMA FM Excellence Awards, FM Excellence
Our FM Excellence definition is getting more hits in the internet than ever: "FM Excellence is the optimized result of an integrated Facilities Management practice, driven by customer experience, business performance and reputation". If you search for FM Excellence, you can find three different definitions and approaches: 1- Partners in Excellence IFMA, BIFM, CIBSE, IPFMA, HVCA and FMA have … Continue reading What is FM Excellence?
FM EXCELLENCE 